Need assistance with your Dear Lottery account? Our customer support team provides help through multiple contact channels to resolve your questions and concerns quickly in 2026.
Players at Dear Lottery can reach the support team through several convenient methods designed to address account issues, payment questions, and technical problems.
The primary contact email is [email protected]. This channel handles all written inquiries including account verification, withdrawal requests, and general questions about lottery draws and casino games.
Live chat operates 24/7 directly through the Dear Lottery platform. Click the chat icon in the bottom right corner of any page to connect with a support representative. This method provides the fastest response for urgent matters.
Phone support is available at +91-80-6892-3000 during business hours from 9:00 AM to 11:00 PM IST daily.
Live chat queries typically receive immediate responses during active hours. Email inquiries are answered within 24 hours on business days.
Complex issues requiring investigation may take 48-72 hours for complete resolution. The team prioritizes withdrawal and payment-related questions.
Dear Lottery maintains active profiles on Facebook and Telegram for updates and community support. These platforms are monitored regularly but should not be used for sensitive account information.
Dear Lottery operates under license issued by the Nagaland State Lottery Department. The license number and regulatory details are displayed in the footer of the website. For official complaints or regulatory matters, players can contact the Nagaland State Lottery authority directly through their official channels.
All correspondence with support should include your registered email address and username for faster verification and resolution of your inquiry.